Shipping policy

Shipping Policy

At Indy Fabric, we carefully pack each order so your fabric arrives ready for its next creative adventure.

Processing Time

Orders are typically processed and shipped within 3 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.

Because Indy Fabric is a small shop, processing times may occasionally take a little longer during busy periods. If there is a significant delay with your order, we’ll do our best to keep you informed.

Shipping

We currently ship orders within the United States using USPS and/or other available shipping carriers.

Shipping costs are calculated at checkout based on the size, weight, and destination of your order. Available shipping options and estimated delivery times will be shown at checkout.

Once your order has shipped, you’ll receive a confirmation email with tracking information when available.

Shipping Delays

Once an order has been shipped, delivery times are controlled by the shipping carrier and are not guaranteed by Indy Fabric. Delays may occur due to weather, holidays, carrier issues, or other circumstances outside of our control.

If your package appears to be delayed, please check the tracking information provided by the carrier. If you believe your package has been lost or there is another issue with delivery, please contact us and we’ll do our best to help.

Incorrect or Incomplete Addresses

Please double-check your shipping information before completing your order. Indy Fabric is not responsible for packages shipped to an incorrect or incomplete address provided by the customer.

If your package is returned to us because of an incorrect or undeliverable address, we’ll contact you to arrange reshipment. Additional shipping charges may apply.

Damaged Packages

Please inspect your package when it arrives. If your order or fabric arrives damaged, please contact us at support@indyfabric.com as soon as possible and include your order number and photos of the damage.

We’ll review the issue and work with you to determine the best way to resolve it.